Coeur d'Alene's Number One Property Management Team
Our mission is simple, provide Coeur d'Alene vacation rental management you can trust. Behind that mission lies a shared philosophy, which makes our work possible; to create opportunities for abundance and freedom in the lives of our owners, our local community and fellow team members.
We stand behind this philosophy in every aspect of what we do as a property management company, including recruiting a team who not only resonates with this philosophy but truly embodies it. Each member of our team is dedicated to continual self-improvement, which in turn leads to continual growth and innovative solutions as a company. People who strive to be "the best" are the driving force and key to our success.
We combine the knowledge of leading industry professionals with state-of-the-art software to bring you the most comprehensive property management service available. At Vacation Rental Authority, we've worked hard to build a team whose professionalism, integrity and passion for success exceeds anything the North Idaho area has seen before. Our team is dedicated to your success, and that's what makes us a Coeur d'Alene property management team you can count on.
Your local Coeur d'Alene management team includes...
Owner Satisfaction Manager: Each client has a single point of contact, to make owning a vacation rental easy. Your personal account manager is in a leadership position within the company, closely involved in important decisions and knowledgeable about every aspect of running a vacation rental. They work with the rest of the team on your behalf, following up on requests and ensuring all is completed on a timely basis. In addition, your contact will pro-actively communicate with you on a regular basis, allowing you to stay in the loop and rest easy knowing all is well.
Guest Satisfaction Team: This service-oriented team is focused on creating happy, repeat guests for your rental! First they assist prospects in finding the right vacation rental to fit their needs and budget. Once making a reservation, they set accurate expectations, walk guests through check-in and check-out procedures, and provide necessary information to care for your property during their stay. The guest satisfaction team follows up after each departure, for honest feedback and positive reviews. Finally, they keep in touch with past guests to ensure your vacation rental is "top of mind" for future visits to CDA.
Housekeeping Team: Simply put, your professional housekeeping team at VRA is second to none. Each team member undergoes training specific to the expectations of vacation rental guests, and is led by a qualified Team Leader on site. Beyond simple cleaning, our team stages items, furniture, linens, towels and more to create the "Wow" first impression each guest and owner deserve.
Maintenance Team: This team is highly organized, experienced and dedicated to the goal of maintaining (or increasing) your property value while keeping an eye on your bottom line. Whether your needs include yard care, seasonal transitions, handyman work, deck work, upgrades or even building a new home from scratch, the professional maintenance team at VRA are your "people." Available 24/7 everyday of the year for potential emergencies, you always have a professional member of the maintenance team looking out for your property.
Marketing Team: To secure the maximum revenue for your vacation rental, superior marketing is a must. Your marketing team at VRA targets guests from across the country and around the world, securing qualified guests specific to your vacation rental. Through a wide variety of marketing channels, we pro-actively find individuals, families and respectable small groups who are interested in traveling to Coeur d'Alene and the surrounding area. When it comes to bang for your marketing buck, VRA pays for 100% of your marketing, and implements more effectively than any competitor as evidenced by each client's bottom line.