Dear VRA Travelers,
First and foremost, we hope you are hanging in there and staying well. On behalf of the entire CDA Property Pros and Vacation Rental Authority team, we want to ensure you that safety and health remain our top priority. We recognize that many of you may be experiencing stress with the daily update of information related to COVID-19, Coronavirus. We are monitoring this daily and are listening carefully to the questions and concerns we receive from our guests.
COVID-19 is impacting some willingness to travel away from home, but families still want to take vacations – and desire the incredible peacefulness that only a mountain lake getaway can provide. With our location and rental options, we feel this allows us the opportunity to provide a much-needed vacation.
Certainty In Our CareWe are in this together. We want to reassure you in this time of uncertainty, that we offer certainty when you are ready to travel again.
Offering clean and safe rental homes has always been our top priority. VRA has elevated and will continue to place an emphasis on our cleaning practices and policies.
Book With Confidence
Flexible Booking & Worry-Free Credits/Cancellation PolicyVRA remains committed to our guests, and to helping them book with confidence and peace of mind. With this in mind, we are implementing a worry-free credit with a Flexible Booking & Cancellation Policy. This means we are accepting future travel reservations and have implemented a flexible policy and payment option through July 31. Our Reservations Team is here to answer any of your questions with regard to this new policy. Please feel free to call us at 208-449-3788.
Although non-essential travel in Idaho is discouraged through April 30, 2020, guests with essential travel needs can arrive as early as today.
Accepting Future Reservations Now
COVID-19 Flexible Booking & Worry-Free Credits/Cancellation Policy
For reservations arriving before July 31, 2020
New Reservations: Guest who make a new reservation for arrival before July 31, 2020 may reschedule any time during the 12-month period of the original arrival date.
The guest must provide written notice to VRA that it desires to reschedule at least 7 days prior to the original arrival date, and at such time the guest will receive a credit for the full reservation amount to be used in this 12-month period.
If the future reservation amount is less than the full amount of the credit, the remaining credit balance will carry over and may be used on an additional reservation within this 12-month window.
If the future reservation amount is higher than the original credit amount, the guest must pay the difference in full upon booking the future reservation.
A credit may only be used by the original guest and is not transferable under any circumstances. Any unused credit at the end of the 12-month period will be forfeited.
BALANCE DUE: The final balance for any reservation with an arrival date before July 31, 2020 must be paid 30 days prior to the arrival date.
IMPORTANT: Reservations booked prior to April 1, 2020, as well as ALL reservations arriving after July 31, 2020 follow our standard Cancellations and Changes policy.
Benefits of Travel Insurance
Like other vacation rental companies, we offer you the option to buy travel insurance with every booking before the final payment is made. Travel insurance can reimburse you for costs due to trip interruption. If you have not yet opted to purchase Travel Insurance, we highly recommend you reconsider to be on the safe side. For questions regarding travel insurance, call 866-999-4018.
We are together on this journey and incredibly grateful for trusting us with your beach vacation. Our team is ready to help you plan your peace of mind summer or autumn vacation. Until then, we are sending you all some calming mountain air vibes from Coeur d'Alene, and our friends at CDA Idaho Clothing Company.